Shotover Canyon Swing (THE OPERATOR) is a wholly owned New Zealand company.
General Terms and Conditions
THE OPERATOR reserves the right to amend timetables, cancel trip departures and substitute vehicles/vessels/aircrafts/equipment at any time for safety or operational reasons including due to unsafe weather conditions or vehicles/vessels/aircrafts/equipment maintenance.
Minimum numbers apply on all trips.
All prices are listed in New Zealand dollars (NZD) and are inclusive of GST. Unless otherwise specified, prices are valid as of the dates specified on the website and may change without notice.
Reservations may be amended to another date or time subject to space and availability. No charge is made for this amendment but any difference in price will need to be paid by the passenger. Please always quote the booking confirmation number when amending a booking.
Unless otherwise specified, any cancellations are required to be made at least 48 hours prior to departure. Cancellations made within 48 hours or on the day of travel are not entitled to a refund.
Claims for refunds due to circumstances out of passengers control should be submitted in writing no later than 7 days after the date of departure. Passengers are recommended to insure themselves against cancellation charges and possible loss of personal belongings.
New Zealand Law
These Rules are governed by New Zealand law in every particular including formation and interpretation. Every contract incorporating these Rules is deemed made in New Zealand. Any proceedings relating in any way to these Rules or to any THE OPERATOR service must be brought in a court of competent jurisdiction in New Zealand.
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